IT Networking Professional, Cybersecurity Graduate and Ongoing Student
Raleigh, NC
CORE COMPETENCIES
Communication, Project Management, Cybersecurity Fundamentals, Routing/Switching, Network and OS Troubleshooting, Technical Research, Documentation, AWS Cloud
CompTIA: Security+ (SEC+)
EC-Council: Certified Ethical Hacker (CEH)
Cisco: Certified Network Associate (CCNA)
AWS: Certified Cloud Practictioner (CCP)
Experis @ Cisco Systems - Research Triangle Park, NC
CX Labs Engineer (CALO) Sep 2022 - Present
-Build customer network recreates in support of Cisco Technical Assistance Center (TAC) operations
-Tasks include planning and creating network topologies, racking (routers, switches, firewalls, servers) and cabling (single mode and multi-mode fiber optic, CAT 5 and 6 copper)
-Researching public and private technical documentation to provide accurate and timely solutions
-Imaging, Base Configuration (including layer 3 backbone), Disaster and Password recovery - Platforms include Cisco IOS, NXOS, and FXOS (lab value >$1B)
-Performing Layer 1 and Layer 2 troubleshooting (Hardware/Firmware/Software Compatibility, Neighbor Verification, Network Connectivity)
-Providing detailed documentation and communicate case progress with Global TAC Team
-Working cases by priority, fast-paced, 24x7 team environment - lab handles 50% of Cisco's global recreate requests
Implus, LLC - Durham, NC
Project Coordinator/Cybersecurity Intern Jun 2022 - Aug 2022
-Drafted and published 26-page Cybersecurity Policy (Operations, IAM, Device Hardening, etc.)
-Sanitized inventory data for Business Analysis Team - Recovered > $1M of missing sales data
-Performed E-Commerce Fraud Analysis using Kount - Triaged alerts and escalated as needed
-Facilitated data migration project to accommodate new project management software
-Lead internal newsletter project - Used Smartsheet to build sheets, forms, and dashboard
ECPI University - Raleigh, NC
Bachelors of Science in Computer and Information Technology (BSCS) GPA 3.99
-Concentration: Cyber and Information Security Technology
-2023 Outstanding Student Award